The obligation
PCBUs must ensure the agreed issue resolution procedure meets minimum requirements, is in writing and is communicated to workers; a default procedure is also set.
Part 2.2 sets minimum requirements for an agreed issue resolution procedure, which must include the steps of the default procedure. A PCBU must ensure the agreed procedure is in writing and communicated to all workers it applies to; fines apply to individuals and bodies corporate. Under the default procedure, any party may start by telling the others there is an issue and its nature and scope; all parties must then meet or communicate to try to resolve it.
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- What
- PCBUs must ensure the agreed issue resolution procedure meets minimum requirements, is in writing and is communicated to workers; a default procedure is also set.
- Source
- legislation.wa.gov.au
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Frequently asked questions
Which WHS law does this come from?
Issue Resolution – Agreed and Default Procedures is a WHS requirement set out in Work Health and Safety (General) Regulations 2022 (WA). It is made under Work Health and Safety Act 2020 (WA). The relevant provision is Work Health and Safety (General) Regulations 2022 > Chapter 2 > Part 2.2.
What does this WHS obligation require?
Issue Resolution – Agreed and Default Procedures is a WHS obligation under Work Health and Safety (General) Regulations 2022 (WA). In short, PCBUs must ensure the agreed issue resolution procedure meets minimum requirements, is in writing and is communicated to workers; a default procedure is also set.
What changed recently?
Issue Resolution – Agreed and Default Procedures was last updated on 9 October 2026.
