The obligation
PCBUs must have a procedure for resolving WHS issues at the workplace; the Code provides a model procedure and outlines minimum requirements.
The Code of Practice outlines how WHS issues must be resolved at the workplace, including the use of agreed or default issue-resolution procedures under the WHS Act 2020 (WA) and Work Health and Safety Regulations 2022 (WA). If no agreed procedure is in place, the default procedure in the Regulations applies. The Code provides step-by-step guidance on raising, escalating, and resolving issues, and on when a WorkSafe inspector may be called.
- What
- PCBUs must have a procedure for resolving WHS issues at the workplace; the Code provides a model procedure and outlines minimum requirements.
- Source
- worksafe.wa.gov.au
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issue resolution
disputes
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WHS Act 2020
Official sources
Frequently asked questions
Which WHS law does this come from?
Issue resolution procedures for WHS matters is a WHS requirement set out in Work health and safety consultation cooperation and coordination (WA). It is made under Work Health and Safety Act 2020 (WA). The relevant provision is WHS Consultation, Cooperation and Coordination > Issue Resolution.
What does this WHS obligation require?
Issue resolution procedures for WHS matters is a WHS obligation under Work health and safety consultation cooperation and coordination (WA). In short, PCBUs must have a procedure for resolving WHS issues at the workplace; the Code provides a model procedure and outlines minimum requirements.
What changed recently?
Issue resolution procedures for WHS matters was last updated on 9 October 2026.
