The obligation
PCBUs must identify violence and aggression hazards, assess risks and apply the hierarchy of controls (eliminate, substitute, isolate, engineer, administer, PPE) to minimise harm.
The Code requires PCBUs to conduct systematic risk management for workplace violence and aggression. This involves identifying triggers and hazard sources, assessing likelihood and consequence, then applying controls in hierarchical order: elimination (e.g. changing work systems), substitution, isolation (e.g. barriers, access control), engineering controls (duress alarms, CCTV), administrative controls (training, procedures, service-restriction notices) and PPE as a last resort.
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- What
- PCBUs must identify violence and aggression hazards, assess risks and apply the hierarchy of controls (eliminate, substitute, isolate, engineer, administer, PPE) to minimise harm.
- Source
- worksafe.wa.gov.au
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risk management
hierarchy of controls
prevention plan
PCBU duty
Official sources
Frequently asked questions
Which WHS law does this come from?
Risk identification, assessment and control is a WHS requirement set out in Violence and aggression at work (WA). It is made under Work Health and Safety Act 2020 (WA). The relevant provision is Violence and aggression at work > Risk management § 4–7.
What does this WHS obligation require?
Risk identification, assessment and control is a WHS obligation under Violence and aggression at work (WA). In short, PCBUs must identify violence and aggression hazards, assess risks and apply the hierarchy of controls (eliminate, substitute, isolate, engineer, administer, PPE) to minimise harm.
What changed recently?
Risk identification, assessment and control was last updated on 25 August 2026.