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Under Violence and aggression at work · made under Work Health and Safety Act 2020

Information, training and instruction for workers

Code version as at 15 Feb 2022 From Violence and aggression at work, no changes tracked yet
Medium severity
WA · Code of Practice Violence and aggression at work > Training and information § 7
The obligation
PCBUs must provide workers with information, training and instruction on violence and aggression risks, control measures, reporting procedures and emergency responses.
The Code obliges PCBUs to ensure workers are adequately informed and trained in: the nature and sources of violence and aggression risks at their workplace; the controls in place and how to apply them; de-escalation techniques and verbal/non-verbal communication strategies; reporting procedures; and emergency response actions. Training must be tailored to the specific work environment and roles, and refreshed as risks or procedures change. …
What
PCBUs must provide workers with information, training and instruction on violence and aggression risks, control measures, reporting procedures and emergency responses.
Source
worksafe.wa.gov.au

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Labels
training information de-escalation supervision induction
Official sources
Frequently asked questions

Which WHS law does this come from?

Information, training and instruction for workers is a WHS requirement set out in Violence and aggression at work (WA). It is made under Work Health and Safety Act 2020 (WA). The relevant provision is Violence and aggression at work > Training and information § 7.

What does this WHS obligation require?

Information, training and instruction for workers is a WHS obligation under Violence and aggression at work (WA). In short, PCBUs must provide workers with information, training and instruction on violence and aggression risks, control measures, reporting procedures and emergency responses.

What changed recently?

Information, training and instruction for workers was last updated on 6 October 2026.

Where this sits

Violence and aggression at work Work Health and Safety Act 2020 Western Australia Australia

About this Topic

Updates trackedMonitoring
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First seenOct 2026