The obligation
PCBUs must consult with workers and their representatives when identifying psychosocial hazards, assessing risks, and deciding on and reviewing control measures.
The WHS Act 2011 (NSW) imposes a duty to consult workers who are affected by, or likely to be affected by, a work health and safety matter. The Code reinforces that consultation is integral to psychosocial risk management — workers often have the most direct knowledge of hazards. Consultation must be genuine and occur before decisions are made. Health and safety representatives (HSRs) must be included where they exist.
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- What
- PCBUs must consult with workers and their representatives when identifying psychosocial hazards, assessing risks, and deciding on and reviewing control measures.
- Source
- safework.nsw.gov.au
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Labels
psychosocial
consultation
HSR
workers
Official sources
Frequently asked questions
Which WHS law does this come from?
Consultation obligations for psychosocial risk management is a WHS requirement set out in Managing psychosocial hazards at work (NSW). It is made under Work Health and Safety Act 2011 (NSW). The relevant provision is Managing psychosocial hazards at work > Consultation.
What does this WHS obligation require?
Consultation obligations for psychosocial risk management is a WHS obligation under Managing psychosocial hazards at work (NSW). In short, PCBUs must consult with workers and their representatives when identifying psychosocial hazards, assessing risks, and deciding on and reviewing control measures.
What changed recently?
Consultation obligations for psychosocial risk management was last updated on 6 October 2026.