The obligation
Parties to a health and safety issue must make reasonable efforts to settle it promptly and effectively using the agreed procedure, or the regulation's default procedure if none is agreed.
A representative of a party may enter the workplace to attend discussions aimed at resolving the issue. If the issue is still unresolved after reasonable efforts, any party may ask the regulator to appoint an inspector to attend the workplace and help resolve it.
- What
- Parties to a health and safety issue must make reasonable efforts to settle it promptly and effectively using the agreed procedure, or the regulation's default procedure if none is agreed.
- Source
- legislation.act.gov.au
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Frequently asked questions
Which WHS law does this come from?
Resolving Work Health and Safety Issues at the Workplace is a WHS requirement set out in Work Health and Safety Act 2011 (ACT). The relevant provision is Work Health and Safety Act 2011 (ACT) > Part 5 > Division 5.5.
What does this WHS obligation require?
Resolving Work Health and Safety Issues at the Workplace is a WHS obligation under Work Health and Safety Act 2011 (ACT). In short, Parties to a health and safety issue must make reasonable efforts to settle it promptly and effectively using the agreed procedure, or the regulation's default procedure if none is agreed.
What changed recently?
Resolving Work Health and Safety Issues at the Workplace was last updated on 15 October 2026.